Privacy policy

Knoxville Septic Pros is a trade name operated by NexTier Digital LLC, an Ohio company, which is not a contractor and does not pump, inspect, repair or install septic systems. This page explains what happens to the information you give the Knoxville Septic Pros website.

Information we receive

When you fill out the request form, call or send an email, we receive what you choose to share: typically your name, phone number, email address, the property address and a description of the septic issue. Like most websites, the server and basic analytics tools also record technical data such as browser type, pages visited and the approximate time of a visit.

Why we use it

Your details are used to respond to your septic service request, to pass it along so the work can be scoped, and to follow up about that request. Technical data helps keep the site running and shows which pages people find useful.

Who it is shared with

Request details go to the septic contractor covering the area where your property sits, so that contractor can contact you, visit and price the job. We also rely on service providers that host the site, store form entries and deliver email and texts. We do not sell your personal information.

SMS and mobile information

Mobile information and text-messaging opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes. That information is passed only to the messaging providers that deliver the texts. You can stop texts at any time by replying STOP.

How long we keep it

Request records are kept as long as they are needed to handle the request and keep reasonable business records, and are then deleted or made anonymous.

Your requests

To ask what information we hold about you, to correct it or to have it deleted, email admin@knoxvillesepticpros.com and describe what you would like done. We will respond within a reasonable time.

Changes to this policy

If this policy changes, the updated version will be posted on this page. Questions about it can go to the same email address listed above.